Last Updated: 27 June 2023

YEK Mortgage Solutions ("we," "us," or "our") is committed to protecting the privacy and personal data of individuals ("you" or "your") who visit our website or engage with our mortgage services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act (PDPA) of Malaysia. By accessing our website or providing your personal data, you consent to the practices described in this Privacy Policy.

1. Personal Data Collection:

• We may collect various types of personal data from you, including but not limited to:

• Contact information (e.g., name, address, phone number, email address).

• Identification information (e.g., identification numbers, passport details).

• Financial information (e.g., income, credit history, bank account details).

  2. Purpose of Data Collection:

  We collect and process your personal data for the following purposes:

• Providing mortgage consultation and services tailored to your needs.

• Evaluating your eligibility for mortgage applications.

• Facilitating loan applications and necessary documentation.

• Communicating with you regarding your mortgage inquiries or applications.

• Complying with legal and regulatory obligations.

  3. Data Processing and Retention:

  We process personal data with your consent or as necessary to fulfill our contractual obligations or legitimate interests. We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal data. Your personal data will be retained for as long as required by law or as necessary for the purposes outlined in this Privacy Policy.

  4. Consent:

  By providing your personal data, you consent to the collection, processing, and disclosure of your personal data in accordance with this Privacy Policy. You have the right to withdraw your consent at any time by contacting us using the details provided in Section 9. Please note that withdrawing consent may impact our ability to provide certain services.

  5. Data Subject Rights:

  In accordance with the PDPA, you have the right to:

• Access and obtain a copy of your personal data held by us.

• Request the correction of any inaccurate or incomplete personal data.

• Request the deletion of your personal data under certain circumstances.

• Limit or object to the processing of your personal data.

• Lodge a complaint with the relevant authority if you believe your rights have been violated.

  6. Data Sharing and Disclosure:

  We may disclose your personal data to the following parties for the purposes described in Section 2:

• Financial institutions and lenders involved in the mortgage application process.

• Third-party service providers who assist us in delivering our mortgage services.

• Regulatory authorities or law enforcement agencies as required by applicable laws and regulations.

  7. Use of Cookies and Tracking Technologies:

  We may use cookies and similar technologies on our website to enhance your browsing experience. These technologies collect non-personal information about your interactions with our website. You may manage or disable cookies through your browser settings; however, please note that some website features may not function properly without cookies.

  8. Updates to the Privacy Policy:

  We may update this Privacy Policy from time to time to reflect changes in laws, technologies, or our business practices. We will notify you of significant changes via our website or other appropriate means. The effective date of the most recent update will be indicated at the top of this Privacy Policy.

  9. Contact Information:

  If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at:

  YEK Mortgage Solutions

  Address: 7-2, Jalan Lenggong, Vantage Point, 11600 Jelutong, Pulau Pinang

  Phone: +(60)4-305 6070

  Email: mortgagesolutions@yekpartners.com.my

By using our website or engaging with our mortgage services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein.